Frequently Asked Questions
Everything you need to know about our luxury-inspired scents.
What makes Oakcha fragrances different?
Oakcha fragrances are hand-crafted Extrait de Parfum, which have a higher oil concentration of 30-40% compared to typical Eau de Parfum. This ensures a more potent, long-lasting scent profile inspired by the world's most iconic luxury houses.
Are your products vegan and cruelty-free?
Yes, we are committed to ethical beauty. All Oakcha fragrances are 100% vegan, cruelty-free, and formulated without parabens or phthalates.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the United States and Canada. Please note that processing times may increase during high-demand holiday seasons or major sales events.
What is your return policy?
We offer a 30-day return policy for unused or lightly sampled products. If you are not satisfied with your scent, you can return it for a full refund or exchange, provided at least 90% of the product remains in the bottle.
Do you ship internationally?
Currently, we ship to the United States, Canada, and select international destinations. Shipping rates and delivery times for international orders are calculated at checkout based on your location.
How should I store my perfume to ensure it lasts?
To maintain the integrity of the fragrance oils, store your Oakcha bottle in a cool, dark place away from direct sunlight and extreme temperature fluctuations, such as in a bedroom closet rather than a humid bathroom.